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Learning Objectives The aim of this ? day course is to create awareness of the intricacies of business etiquette in today's business world, and its value in developing professional profiled and personal impact. Learning Outcomes Describe what is meant by the term 'business etiquette' and why it is important Share and compare ideas about Customs & Taboos in their work environment and describe the key factors that they consider contribute to business etiquette Understand the 3 key components of business etiquette Describe the main considerations in respect of appearance in the context of business etiquette Demonstrate and share their knowledge of business etiquette and appropriate behaviour in given activities focused around 4 key work situations. Describe correctly the key do's and don'ts for the 4 work situations and identify the behaviours and actions that will contribute to a successful impact and profile Identify the key areas of business communications where business etiquette is critical and identify the aspects which will create a positive or negative impact, with areas for further development Recognise their personal learning points and identify at least 1 action they intend to take to enhance their knowledge or actions in respect of business etiquette Pre-Requisites This course is suitable for everyone wishing to improve their delivery of presentations. Duration ?

Learning Objectives The aim of this ? day course is to create awareness of the intricacies of business etiquette in today's business world, and its value in developing professional profiled and personal impact. Learning Outcomes Describe what is meant by the term 'business etiquette' and why it is important Share and compare ideas about Customs & Taboos in their work environment and describe the...

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