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Suitable For: Those who seek to further develop the key skills and techniques needed to build personal impact, influence and effectiveness in dealings with others.This programme will be beneficial for those who; Need to manage their time and priorities more effectively. Find it sometimes difficult to refuse requests and say 'No'. Need to learn how to manage their emotions more effectively. Want to build their confidence in dealing with 'difficult' people. Need to persuade and influence others in order to achieve results. Wish to raise their own personal profile and impact. Overview: We all work in an increasingly pressurised environment where our personal effectiveness is called upon constantly. Personal effectiveness is rarely result of just one thing, but rather a combination of factors which all impact upon each other. The key to success comes from increased self-awareness and the ability to take a proactive approach to our own behaviours, emotions and work practices. This 2 day programme helps delegates to step back and plan realistic ways to maintain and enhance your performance level and is built around the following key skill areas: Outline: DAY ONE Managing Time and Priorities Developing Assertiveness Handling Conflict and 'Difficult' People DAY TWO Understanding Your Personal Style Influencing Skills Building Personal Profile and Impact Personal Action Planning Outlcomes: As a result of completing this programme, delegates will; Analyse their current effectiveness in terms of time and priority management Identify appropriate situations and techniques for assertive communication Confidently deal with conflict situations and 'difficult' people Consider the most appropriate Influencing style(s) to achieve positive results Recognise the factors that contribute to building personal profile and impact Develop a personal action plan to enhance personal effectiveness at work

Suitable For: Those who seek to further develop the key skills and techniques needed to build personal impact, influence and effectiveness in dealings with others.This programme will be beneficial for those who; Need to manage their time and priorities more effectively. Find it sometimes difficult to refuse requests and say 'No'. Need to learn how to manage their emotions more effectively. Want...

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