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ILM Endorsed Training Course This exclusive training course has been developed by Activia and endorsed by the ILM -- Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, or can count towards a Vocationally Related Qualification (VRQ) as part of our ILM-endorsed programme of management training. Course Aims This one-day workshop explores many of the facets of the critical area of delegation: when to delegate, and who to delegate to. It also deals with the delegation process step by step, to see where the pitfalls lie, and what to do about getting round them. Who Should Attend? Managers and supervisors, present and aspiring, who want to achieve better performance through the delegation of duties and responsibilities to others. Course Outline: Delegation Skills Introduction and Course Overview Why Delegate? What is Delegation? Picking the Right Person The Delegation Meeting Levels of Authority Giving Instructions Communication Skills Monitoring Delegation Giving Feedback Becoming a Good Delegator A Personal Action Plan

ILM Endorsed Training Course This exclusive training course has been developed by Activia and endorsed by the ILM -- Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, or can count towards a Vocationally Related Qualification (VRQ) as part of our ILM-endorsed programme of management training. Course Aims This one-day...

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