Loader
Course Image

Course Description

If you do a brief word association exercise around the word ?problem? most of the words suggested will be negative in connotation. Managers in particular have the experience of expending time and energy ?sorting out problems? which disrupt other planned activities. Problems caused by others? mistakes, carelessness, lack of skill, lack of experience, lack of foresight! Indeed many managers would say this is what they are paid to do, but most would prefer not to. But this negative mental framing of the issue has a detrimental effect on our ability to think effectively around this issue. This practical and participative course presents a series of techniques and skills that will allow you to solve complicated business problems, by helping you conduct a rigorous analysis of the problems you face in a structured and methodical way. And that gives you the best starting point. Then we will explore creative thinking methods to generate multiple solutions, then evaluation tools and decision making methods.

If you do a brief word association exercise around the word ?problem? most of the words suggested will be negative in connotation. Managers in particular have the experience of expending time and energy ?sorting out problems? which disrupt other planned activities. Problems caused by others? mistakes, carelessness, lack of skill, lack of experience, lack of foresight! Indeed many managers would...

Read More

Related Courses