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Course Content Counselling skills are often considered inappropriate or irrelevant in the workplace. However, many serious personnel problems could be avoided if they are effectively dealt with early on. Participants will learn: How to use listening, questioning, summarising and counselling skills to their best advantage. Organisations will: Improve staff performance levels Implement change more effectively We usually deliver bespoke training in-house, although we would be happy to use another suitable venue if you prefer.

Course Content Counselling skills are often considered inappropriate or irrelevant in the workplace. However, many serious personnel problems could be avoided if they are effectively dealt with early on. Participants will learn: How to use listening, questioning, summarising and counselling skills to their best advantage. Organisations will: Improve staff performance levels Implement change more...

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