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Fundamentals of conducting meetings The purpose of meetings Benefits of a meeting Understanding types of meetings Identifying misconceptions about meetings Planning meetings Creating an effective objective Scheduling a meeting Preparing an agenda and taking minutes Identifying types of minutes Participating in meetings Managing the flow of a meeting Motivating a productive discussion Keeping a conversation focused Closing meetings Closing a meeting Evaluating a meeting's effectiveness Taking an agreed-upon action Distributing minutes Managing meetings The role of leaders Meeting leaders Understanding the role of a leader Decisions and ideas Steps for making decisions Generating an option Identifying the best option Implementing an option Eliminating groupthink Negative effects of groupthink Characteristics of groupthink Preventing groupthink Conflicts, climates, and difficult personalities Resolving conflicts Resolving conflicts in a meeting Identifying difficult personality types Meeting climates Characteristics of a positive climate Characteristics of a negative climate Building a positive climate Communicating as meeting leaders Communicating clearly Communicating clearly Using effective language Communicating assertively Communication styles to avoid Enhancing relationships with participants Listening effectively and asking questions Improving listening skills Barriers to listening effectively Steps to become an active listener Asking effective questions Types of questions Communicating nonverbally Nonverbal communication Discussing nonverbal communication Communicating through body positions Communicating through voice qualities Interpreting nonverbal communication

Fundamentals of conducting meetings The purpose of meetings Benefits of a meeting Understanding types of meetings Identifying misconceptions about meetings Planning meetings Creating an effective objective Scheduling a meeting Preparing an agenda and taking minutes Identifying types of minutes Participating in meetings Managing the flow of a meeting Motivating a productive discussion Keeping a...

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