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Communication and Team Effectiveness

GWE Business West

Course Description

COMMUNICATION AND TEAM EFFECTIVENESS Communication and Team Effectiveness WHO SHOULD ATTEND? Anyone who wants to lead or be part of an effective team by improving communication and interpersonal skills within their team in the workplace. WHAT WILL THIS COURSE HELP YOU TO DO? uDBC0uDC83 How to encourage self and team members to be more effective in their interpersonal relationships and communication with others uDBC0uDC83 Understand the concepts of aggressiveness, non-assertiveness and assertiveness and assist the team awareness to improve effectiveness uDBC0uDC83 How to deal with problem relationships and conflict in the workplace. ABOUT THE TRAINER Valerie Markwick has experience of working as a Manager, Trainer and Development Consultant in the service, hospitability and leisure sectors of British and Australian industry. Her persuasive, people oriented style, strong interpersonal skills and structured approach combine to guarantee effective training and successful outcomes. Outcomes By the end of the programme delegates will be able to: uDBC0uDC83 Agree clear objectives and targets whilst ensuring that all the team are motivated uDBC0uDC83 Increase understanding of personal styles and goals for the benefit of the team uDBC0uDC83 Be more effective in their interpersonal relationships and communication with others uDBC0uDC83 Deal with problem relationships uDBC0uDC83 Achieve more harmonious working relationships

COMMUNICATION AND TEAM EFFECTIVENESS Communication and Team Effectiveness WHO SHOULD ATTEND? Anyone who wants to lead or be part of an effective team by improving communication and interpersonal skills within their team in the workplace. WHAT WILL THIS COURSE HELP YOU TO DO? uDBC0uDC83 How to encourage self and team members to be more effective in their interpersonal relationships and...

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