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Overview Coaching has become an increasingly important skill for managers. Managers who are effective coaches are able to build trusting relationships, solve problems and get the best from their people more easily than those who don?t coach. This enables them to achieve positive results for the team and the organisation. Workshop outline Day one What is coaching? Drivers and restrainers of coaching Identifying coaching opportunities Coaching in action Key coaching skills Active listening Questioning techniques. Day two Coaching tactics Key steps in coaching Building rapport A model for coaching Positive feedback Coaching in action Coaching practice and feedback Individual and group review. Outcome By the end of the workshop, participants will: Be able to use coaching as a cost effective means of improving individual and organisational effectiveness Know the difference between coaching, mentoring and counselling Be committed to their responsibility as a manager in the continuous development of the organisation and its people Be able to use work based activities as a means of developing individuals and teams to reach their full potential Demonstrate flexibility of style when coaching people who have different approaches to achieving results Have increased confidence in applying a range of skills and interventions required for coaching Plan for implementation in the work place.

Overview Coaching has become an increasingly important skill for managers. Managers who are effective coaches are able to build trusting relationships, solve problems and get the best from their people more easily than those who don?t coach. This enables them to achieve positive results for the team and the organisation. Workshop outline Day one What is coaching? Drivers and restrainers of...

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