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CIEH Level 2 Conflict Resolution and Personal Safety

Richmond Training Associates

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Course Description

CIEH Level 2 Award in Conflict Resolution and Personal Safety coursein Warrijngton on 11/06/10 cost ?75. Enables employees to protect themselves in the face of confrontational behaviour Oveview Work-related violence is on the rise and yet employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. Zero tolerance initiatives and commitment to prosecution have brought improvements in organisations like the NHS, London Underground and many pubs and clubs that now work together to monitor and bar known troublemakers. Yet high staff turnover and a lack of training mean many people are still vulnerable to physical and psychological damage. The costs to businesses can be very high indeed. The CIEH has developed this qualification to help organisations protect their staff as well as their organisational and operational effectiveness. The qualification covers the following topics: The law The work environment Resolving confrontational situations Personal safety Qualification information: The award is designed for all employees and is delivered in a single day. It is assessed by a multiple choice question paper. The qualificiation is QCA accredited.

CIEH Level 2 Award in Conflict Resolution and Personal Safety coursein Warrijngton on 11/06/10 cost ?75. Enables employees to protect themselves in the face of confrontational behaviour Oveview Work-related violence is on the rise and yet employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. Zero...

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