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ILM Level 3 Award in First Line Management Course Overview: Awarded by the Institute of Leadership and Management, the ILM Level 3 Award in First Line Management provides supervisors and first line managers with a recognised qualification that focuses on the core skills required for the new manager. The course, which is accredited by the ILM , can generate significant payback for your employer in terms of returns on investment (see Tarmac case study below), cost savings and quality improvements in your workplace. The course provides a toolkit of techniques to apply upon return to the workplace. Who's it for? This Award is suitable for those who are likely to become first line managers (team leaders or supervisors), or those who are already in the role but have had little or no formal management training. Please note that one hour of evening work is required after day 1 and day 2 of this ILM course. What will I learn? Solving Problems & Making Decisions (Mandatory Unit) Understanding the Communication Process in the Workplace Introduction to Leadership Building the Team Pre-course activity As part of the investment you're making by signing up to this course, we're inviting you to complete our Paradigm FiT In psychometric. Paradigm is based on 100 years of psychological research. The Paradigm assessment reports were developed, tested, refined and validated over an extensive period. This will provide, what we believe, to be the most practical and purpose built psychometric report available in the market today.

ILM Level 3 Award in First Line Management Course Overview: Awarded by the Institute of Leadership and Management, the ILM Level 3 Award in First Line Management provides supervisors and first line managers with a recognised qualification that focuses on the core skills required for the new manager. The course, which is accredited by the ILM , can generate significant payback for your employer in...

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