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Senior managers face all types of conflict . This course will unpack the skills and strategies that will change how managers respond to every conflict situation so that new results, accelerated performance and powerful outcomes become a reality. Conflict at work can very often be avoided or defused by strong leadership. Managers need to act swiftly and effectively. As a manger you need to understand your own responses and how to catch situations ?up-stream? rather than avoid situations while they are developing. Managers who lead and inspire, who are sensitive to the needs of their team, will avoid much of the potential conflict in the work place.Unresolved office conflict and interpersonal difficulties cost more than just emotional suffering in every business. Conflict in the work place can be extremely costly in time and money and often increases staff turnover.

Senior managers face all types of conflict . This course will unpack the skills and strategies that will change how managers respond to every conflict situation so that new results, accelerated performance and powerful outcomes become a reality. Conflict at work can very often be avoided or defused by strong leadership. Managers need to act swiftly and effectively. As a manger you need to...

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