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Organisations today are challenged with developing and maintaining competitive advantage. To meet this challenge successfully, leaders and managers need to create and sustain an environment where valuing and developing talent is second nature, and where it becomes embedded in the organisational culture. COURSE PROFILE Defining talent management. What is talent? - The difference between talent, potential and high performance - Talent management as a process Aligning talent management to your business strategy. The role of talent management in enabling people to deliver the strategy - Understanding the requirements of your organisation and customers - Engaging the business in ownership Identifying talent. How do you ?talent spot?? - Identifying talent within an organisation - Identifying the gaps - Effective recruitment strategies to identify and attract talent externally - Retaining talent Measuring performance. Measuring the success of talent management - Identifying which performance measures help or hinder a talent management strategy - Capitalising on great performance - Developing exit strategies for underperformers Interpersonal relationship skills. Listening and questioning - Identifying methods and techniques of applying assertiveness effectively - Conflict resolution Team development and group dynamics . Encouraging creative decision-making SKILLS ATTAINED Increasing organisational potential through identifying talent Introducing effective recruitment strategies Effective conflict resolution Conducting staff appraisals Creative decision-making Developing effective interpersonal skills Identifying performance targets and opportunities Attentive questioning and listening Supporting strategic management through talent management

Organisations today are challenged with developing and maintaining competitive advantage. To meet this challenge successfully, leaders and managers need to create and sustain an environment where valuing and developing talent is second nature, and where it becomes embedded in the organisational culture. COURSE PROFILE Defining talent management. What is talent? - The difference between talent,...

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