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Course Description

This popular course examines the day-to-day workings of existing companies and teaches you the techniques that help them to operate successfully. From teaching you the fundamentals of administration, to giving you the skill to provide high level support, this course covers a wide range of units that will make you more employable.

Studying business administration can help you build a fruitful career throughout the business sector. This course will give you the knowledge and technical skills required to succeed when it comes to business administration. If you need to progress in your role, get a promotion, hope to learn more about business communication, administration, how to deliver effective customer service or effective ways to manage your time, this course is for you. Whether you are new to administration, or have some experience but want to go on to further study, this course is rich with valuable content for all.

This Business Administration Skills course is a job ready qualification that prepares learners for work in a specific industry. The course is designed to give you the knowledge and skills you will need to work in a business administration role and to develop your expertise in areas such as business communication, administration, delivering presentations and presenting business data.

Further, this course is designed for learners who are working, or would like to work, in a business administration role within any sector or industry. It’s ideal for those who are new to the role or who have been working at that level for a short period of time. The units and structure of the course are based on the Skills of business and administration.

Our online programme is so well designed you feel as if you are in the classroom. The course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service, and study materials (including step by step guided tutorial videos) build your confidence to study efficiently and guide you to secure your qualification.

This popular course examines the day-to-day workings of existing companies and teaches you the techniques that help them to operate successfully. From teaching you the fundamentals of administration, to giving you the skill to provide high level support, this course covers a wide range of units that will make you more employable. Studying business administration can help you...

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Course Content

01. Professionalism In The Office Environment

02. Business Etiquette

03. Communication In Business Environment

04. Critical Thinking And Decisions Making

05. Time Management Skills For Your Career

06. Developing Customer Service Skills

07. Managing Customer Complaints

08. Stress Management

01. Professionalism In The Office Environment 02. Business Etiquette 03. Communication In Business Environment 04. Critical Thinking And Decisions Making 05. Time Management Skills For Your Career 06. Developing Customer Service Skills 07. Managing Customer Complaints 08. Stress...

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Entry Requirements

  • This course is available to all students, of all academic backgrounds. However, experience and good academic background would be an advantage.
  • Learners should be ages 18 or over to undertake the qualification.
  • Good understanding of English language, literacy, numeracy and ICT are required to attend this course.

  • This course is available to all students, of all academic backgrounds. However, experience and good academic background would be an advantage.
  • Learners should be ages 18 or over to undertake the qualification.
  • Good understanding of English language, literacy, numeracy and ICT are required to attend this course.

Assessment Methods

At the end of the course learners will also take online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

At the end of the course learners will also take online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Additional Information

Certification

Successful candidates will be awarded “Certificate in Business Administration Skills”.

Career Path

There are different paths in which your career could develop. Business and Administration can help you succeed in a support role in any size or type of organisation. These roles include:

  • Secretary
  • Receptionist
  • Administrator
  • Personal assistant
  • Office supervisor team leader

Certification Successful candidates will be awarded “Certificate in Business Administration Skills”. Career Path There are different paths in which your career could develop. Business and Administration can help you succeed in a support role in any size or type of organisation. These roles...

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