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What you will learn At the conclusion of this course delegates will be able to: Define their roles and responsibilities as a first line manager Evaluate their own preferred leadership style and learn how to modify it across a range of everyday work situations Identify with the knowledge, skills and appropriate leadership behaviours required for effective supervision Understand what causes motivation and how to develop it within a team Determine how and when to delegate Understand and practice effective communication at team and individual level Course Content The basic supervisory skills training course covers the following topics:- Supervisory roles & responsibilities Basic employment law update Leadership styles and their impact Practical exercise ? developing your coaching style How to be in charge How to improve performance ? team & individual Setting objectives exercise How to communicate & motivate The motivators exercise Management vs leadership How to deal with difficult staff - discipline & control case studies Milestones & evaluation Courses are limited to a maximum of twelve delegates. This is a non-residential training course.

What you will learn At the conclusion of this course delegates will be able to: Define their roles and responsibilities as a first line manager Evaluate their own preferred leadership style and learn how to modify it across a range of everyday work situations Identify with the knowledge, skills and appropriate leadership behaviours required for effective supervision Understand what causes...

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