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MODE OF STUDY Short Course FE LEVEL N/A DURATION 1 Day START DATE(S) TBC DAY(S)/TIME(S) OFFERED 9.30am - 4.30pm NUMBER OF TEACHING HOURS N/A TOTAL FEE 149.00 TOTAL OVERSEAS FEE N/A AWARDING/VALIDATION BODY Business Solutions Certificate of Attendance ENTRY REQUIREMENTS This course is designed to make a positive impact to continual professional development and the business needs of an employer, therefore perspective candidates should be employed. PROGRAMME CONTENT/STRUCTURE This course is suitable for anyone wishing to improve their assertiveness skills. This is a highly participative course which promotes understanding of the difference between aggressive, passive and assertive behaviour, explores the issue of assertiveness and rights, demonstrates how to handle citicism assertively, identifies strategies to deal with conflict, provides an opportunity to practise saying no and enables you to prepare a personal development action plan for developing assertiveness. PROGRESSION/CAREERS OPPORTUNITIES For further information please call the Business Solutions Freephone number: 0800 652 0784.

MODE OF STUDY Short Course FE LEVEL N/A DURATION 1 Day START DATE(S) TBC DAY(S)/TIME(S) OFFERED 9.30am - 4.30pm NUMBER OF TEACHING HOURS N/A TOTAL FEE 149.00 TOTAL OVERSEAS FEE N/A AWARDING/VALIDATION BODY Business Solutions Certificate of Attendance ENTRY REQUIREMENTS This course is designed to make a positive impact to continual professional development and the business needs of an employer,...

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