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Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy Norman Vincent Peale (1898 - 1993) Objectives: As a result of attending this course participants should be aware of: How to make clear specific requests How to say 'No' How to handle criticism How to manage feelings How to take the initiative How to build self-esteem.

Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy Norman Vincent Peale (1898 - 1993) Objectives: As a result of attending this course participants should be aware of: How to make clear specific requests How to say 'No' How to handle criticism How to manage feelings How to take the initiative How to...

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