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Assertiveness at Work Pre-requisites: There are no pre-requisites for this course. Is this course right for me: This course has been designed with a variety of people and situations in mind. Whatever the reason you feel you need to more assertive or want to know how to be assertive in the most effective way, this course will help you achieve that. If you need to be more assertive with clients, colleagues or your team, without harming relationships, this is the course for you. If you need to be more confident when ensuring your points are put across at work, then this course will help. This course may also be suitable if you think you might be over-assertive and wish to find a more positive and effective way to communicate. What?s the course about?: This course is designed for anyone who has to deal with a variety of delicate issues, which may potentially result in difficult people situations if not handled confidently and skilfully. The assertive person will achieve their aims whilst, at the same time, taking full account of the feelings of others and ensuring that they are happy and content with their own involvement in the dialogue. This course will help you to cope calmly with aggressive and forceful people, arrive at successful personal outcomes in a variety of demanding situations and appreciate the importance of non-verbal behaviour when interacting assertively. You will have the chance to consider what has stopped you from being assertive in the past, and overcome those obstacles during the day in a fun and positive way, using the techniques and philosophies used in NLP. What will it cover?: Your Goals? Start with the end in mind. Where are you doing currently? What would you prefer to be doing? Becoming Assertive What does it mean to be assertive? What stops you from being assertive? Find your own way to be assertive You will survive! Reframing your perspective The benefits of No! Getting What You Want Set your goals Visualising a win-win NLP Success Principles Communicating Assertively How human beings communicate The 21st century Neanderthal Unconscious communication How emotional states affect communication Creating a powerfully assertive state Dealing With Aggression What makes people aggressive How to handle difficult people Action Plan Program future goals, using NLP

Assertiveness at Work Pre-requisites: There are no pre-requisites for this course. Is this course right for me: This course has been designed with a variety of people and situations in mind. Whatever the reason you feel you need to more assertive or want to know how to be assertive in the most effective way, this course will help you achieve that. If you need to be more assertive with clients,...

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