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Course Outline: Where are you now? Establish present behavioural preferences. Behavioural options ? and why people make the choices they do Personal rights and responsibilities: how to achieve the right balance at all times Influencing skills: the key skills of assertive behaviour Learning to say ?No? Case Study analysis Practising the most useful skills: role-plays Current Assertiveness Issues you need to address: Tutor?s analysis and suggested solutions Creating a personal Assertiveness Action Plan

Course Outline: Where are you now? Establish present behavioural preferences. Behavioural options ? and why people make the choices they do Personal rights and responsibilities: how to achieve the right balance at all times Influencing skills: the key skills of assertive behaviour Learning to say ?No? Case Study analysis Practising the most useful skills: role-plays Current Assertiveness Issues...

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