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When dealing with people ? the real success is the ability to achieve an outcome where everyone is satisfied. This course explores the way in which to improve communication with others and recognise the difference between passive, aggressive and assertive behaviour. Who Should Attend People at all levels who need to improve their confidence and personal effectiveness. Main Course Objectives To understand and practice the skills of assertive behaviour and achieve more through direct and clear communication. Training Dates Flexi or In-Company

When dealing with people ? the real success is the ability to achieve an outcome where everyone is satisfied. This course explores the way in which to improve communication with others and recognise the difference between passive, aggressive and assertive behaviour. Who Should Attend People at all levels who need to improve their confidence and personal effectiveness. Main Course Objectives To...

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