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Effective Business Continuity Management At the conclusion of this course, participants should: ? have a solid understanding of the overall Continuity Management lifecycle ? have the tools and knowledge required to conduct Risk Assessments and Impact Analyses for their organization ? be able to guide their IT and business unit personnel through the development of practical and effective business resumption plans ? understand the advantages and disadvantages of plan development software packages and commercial recovery services ? know how to establish the organizational framework required to keep their Continuity plans current and viable ? have the tools and knowledge required to plan and coordinate effective tests and exercises ? know how to maintain support and commitment for the Continuity program ? have a solid understanding of Continuity Best Practices - successfully write the certification exam for the Certified Continuity Manager designation Topics covered include: 1. Business Continuity Lifecycle Management: ? The new realities of Business Continuity Planning ? Management's roles and responsibilities with respect to Business Continuity ? Establishing and managing a Business Continuity program ? How to evaluate, and maximize, the program's cost-effectiveness ? Generally Accepted Business Continuity 'Best Practices' ? Future trends in Business Continuity Management 2. Business Impact Analysis: ? Identifying critical business processes ? Determining impacts of business interruption ? Assessing the time-sensitivity of impacts ? Developing impact mitigation strategies ? Establishing the 'maximum tolerable downtime' of critical processes ? Determining minimum resource requirements for business resumption ? Preparing and presenting a Business Impact Assessment report ? Interview techniques 3. Business Resumption Planning: ? Establishing Business Unit Recovery teams ? Identifying planning assumptions ? Documenting recovery strategies and resource requirements ? Developing activity and task lists for each phase of the recovery ? Documenting tasks and compiling supporting information 4. Setting the Framework - Enabling your Continuity Program ? Overview of Continuity 'best practices' ? Setting corporate policies, objectives and budgets ? Assigning accountability for the Continuity program ? Establishing the Business Continuity teams ? Implementing an Incident Command / Crisis Management Framework 5. Keeping the Plan Alive - Validating and Maintaining your Continuity Program ? Maintaining and administering Business Continuity plans ? Auditing and evaluating Business Continuity plans 6. Testing, Training and Exercising a BCP Program - conducting tests, training and exercises of the Business Continuity plan 7. Implementing the Program ? Selecting the Right ?Vehicles? ? Obtaining Budgetary Approval ? Preparing the Program Content ? Launching the Program ? Managing the Ongoing Program - Maintaining management support and commitment Course Handouts: ? Print and Electronic Versions of all Presentation Materials ? Excel Spreadsheet tools for Risk Assessments, Business Impact Analysis, Strategy Evaluations, Awareness and Training, and more ? Word document templates and a comprehensive Business Continuity Plan

Effective Business Continuity Management At the conclusion of this course, participants should: ? have a solid understanding of the overall Continuity Management lifecycle ? have the tools and knowledge required to conduct Risk Assessments and Impact Analyses for their organization ? be able to guide their IT and business unit personnel through the development of practical and effective business...

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