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Advanced Communications Skills This is a 2 day in-company course designed to develop advanced communication techniques and strategies. Communication goes far beyond the actual words that you say. More importantly it's how you say it and the way that you act while you're saying it. It depends on the other persons view of the world and their preferred learning style with regards to absorbing information and what you say that will determine whether you are successful in this area or not. Effective communicators can elicit all of the action signals and communication strategies from a person and adopt their style to make sure that their communications are effective. This course is all about providing you with the communications armoury for you to be able to communicate effectively with anyone and at any level, it goes far beyond a beginners guide to communication and focuses upon some more of the advanced communication techniques available. You will learn how other people think and how they prefer to learn and thus you will be able to tailor your communications to maximise your effectiveness. Who Will Benefit From The Course? Senior and middle managers who already have good communication skills and want to take them to the next level What Will You Gain From the Course? Learn how to develop different communicating strategies depending upon the other persons view of the world. Understand favoured learning styles of others and how to use this when communicating Learn how to build rapport with anyone at anytime Learn how others absorb information and the process they go through to make decisions and to communicate Develop verbal and non-verbal communication techniques Learn how to elicit thinking patterns through eye movement Learn how to tap into another person internal representation system Learn some NLP techniques to influence and sway another persons point of view Sample Course Content Below is an exact course content that Sean has used in the past, it gives you a flavour of some of the topics we will cover: Communicating Communicating with others The communications process Filter Systems What happens to information when it comes in to our brain What happens to information for it to get out! How miscommunication occurs Effective Communications What makes up an effective communication? The golden rules for effective communication How people sort and categorise information What is a meta programme? How people sort information in their mind. The 6 main sorting offices of the mind! Internal Representational Systems What is a representational system? How people represent what you say into their own language Techniques and strategies to communicate effectively with people with different systems Eliciting thinking patterns through eye movements How to know what people are thinking by their eye movements How to tailor your communications by what you see How to build rapport with anyone and at anytime What is rapport? The 6 elements of rapport building How to give & receive feedback The principles of giving constructive feedback The 8 techniques of how to give effective feedback How to receive feedback Action planning & putting into practise Next Steps The course content can either follow something similar to the above, or be tailored to your exact requirements at no extra charge. The duration of the course can be flexible depending on what you would like the course to cover and what your objectives are - the choice is yours! Whilst Sean will organise training for as many delegates as you wish, he recommends that the number of attendees do not exceed 10. This ensures that EVERY delegate receives personal attention.

Advanced Communications Skills This is a 2 day in-company course designed to develop advanced communication techniques and strategies. Communication goes far beyond the actual words that you say. More importantly it's how you say it and the way that you act while you're saying it. It depends on the other persons view of the world and their preferred learning style with regards to absorbing...

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