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Active Listening Skills The course covers: ? Why listening is important ? Types of good communication ? Listening to older children ? Talking and listening tips ? Improving communication ? Keys to effective listening Methods ? PowerPoint presentation ? Discussions ? Exercises ? Questioning Venue: Learners Workplace Venue to be Agreed Duration: Half a day Certificate: At the end of the session, learners will be issued with a Certificate of Attendance which can be referenced to knowledge within relevant NVQ's.

Active Listening Skills The course covers: ? Why listening is important ? Types of good communication ? Listening to older children ? Talking and listening tips ? Improving communication ? Keys to effective listening Methods ? PowerPoint presentation ? Discussions ? Exercises ? Questioning Venue: Learners Workplace Venue to be Agreed Duration: Half a day Certificate: At the end of the session,...

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